Why Do We Complain? (NSQ Ep. 60)

Also: what do you really mean when you say you “don’t have time”?

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Relevant Research & References

Here’s where you can learn more about the people and ideas in this episode:

SOURCES

• Robin Kowalski, professor of psychology at Clemson University.
• Stanley Kowalski (fictional), Stella DuBois’s husband in the Pulitzer Prize-winning play A Streetcar Named Desire by Tennessee Williams (1947).
• Alan Kazdin, professor of psychology and child psychiatry at Yale University and director of the Yale Parenting Center.
• Stephen Covey (deceased), best-selling author of The 7 Habits of Highly Effective People and professor in the Huntsman School of Business at Utah State University.
• Christopher Hsee, professor of behavioral science and marketing at the University of Chicago.

RESOURCES

• “American Time Use Survey — 2019 Results,” by the United States Department of Labor (2020).
• “Survey: Average Person Has Just 4 Hours, 26 Minutes Of Free Time Per Week!” by Ben Renner (StudyFinds, 2019).
• “Average American Putting Off 14 Things on Their To-Do List,” by Tyler Schmall (SWNS Digital, 2019).
• “The Mere Urgency Effect,” by Meng Zhu, Yang Yang, and Christopher Hsee (Journal of Consumer Research, 2018).
• “The Value of Complaining,” by Hank Davis (Psychology Today, 2016).
• Complaining, Teasing, and Other Annoying Behaviors, by Robin Kowalski (2003).
• The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change, by Stephen Covey (1989).

EXTRAS

• “How Can We Get More Virtue and Less ‘Virtue Signaling’? (NSQ Ep. 17)” by No Stupid Questions (2020).
• The Eisenhower Matrix.

The post Why Do We Complain? (NSQ Ep. 60) appeared first on Freakonomics.

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